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ZEUS: Call Center Leads Tracking & Management Software
Call centers are the key to the success of your
business in today's era. Looking at the scope of business in this
sector, there are many who have stepped into call center business.
The most important and tedious job with call centers is lead
generation and tracking of leads.
ZEUS is an intranet application,
which makes an attempt to simplify the process of lead tracking
and generation for call centers. With an attractive look
and feel and a user-friendly front end it makes it easy
for the call center team to manage their data. It develops
a transparency within the team members, which in turn speeds
up the complete process.
ZEUS has the ability to track the
leads up to depth. It speaks about where the lead is generated
from, is it a positive enquiry, what are the interests of
the enquiry, when was the enquiry last attended, what were
the results? Etc. Due to these features Zeus gives a unique
reporting system, which produces up to date statistics about
the results for an enquiry.
ZEUS also helps managing data with
respect to the teams. Every individual in the team has a
secured access to his/her data. You can send mails and generate
leads using Zeus. Zeus provides lot flexibility to every
individual in the call center to simplify his day-to-day
work.
Features of ZEUS; Call Center Leads
Tracking & Management Software:
- Creation and managing of teams
- Assigning leaders
- Assign bulk leads to teams
- Distributing leads amongst teams
- Maintaining results of queries to leads
- Notifying team members about day to day tasks
- Presenting reports related to lead tracking.
Contact
us Now, for a Demo of ZEUS or if you want a Call
Center Leads Tracking & Management Software developed
just for you.
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